Returns Policy

Name: Dr. Hemp Me CBD Oil UK

Address: Kemp House, 158 City Rd, London EC1V 2NX, United Kingdom


At Dr. Hemp Me we are so confident in our CBD products that we allow our customers to try our CBD to figure out if it is the right fit for them. If you find it is not the right fit, you have sixty days from date of purchase to return the product. 


  1. For some people CBD needs to build in the system before it works which is why you must try it for 3 weeks before you return the product. If after 3 weeks you are not satisfied, then we are not satisfied either & we will give you a full refund no questions asked. 
  2. All items must be postmarked within sixty days of your purchase date. 
  3. A reason for the return. 


To return an item, please email customer service at to request a refund. A detailed set of instructions will be sent to the customer from our customer service team. Follow all instructions and place the item securely in its original packaging (if available). Please include your proof of purchase, then mail your return to the following address:

Dr. Hemp Me Ltd

Attn: Returns



Please note, your will be responsible for all return shipping charges.

NOTE: All returns must be accompanied by a tracking number. Dr. Hemp Me does not accept any return without advance notice and a tracked delivery method.

Once you have the tracking information it needs to be sent immediately to 

To receive a full refund Dr. Hemp Me must receive the tracking information before it arrives at our depot.


After receiving the return we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 



If you have any questions concerning our return policy / 60 day money back guarantee, please contact us at: 

+353 83 094 0183

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